FAQ's

• I want to install Skyecandy, but 'Extras' is greyed out in my Skype Tools menu?

This happens if Skype Extras Manager is not installed in your Skype. To fix this, download the latest version of Skype from www.skype.com/download and double click to install this. You will see an Options button in the install screen. Click Options.



On the Options page, select Install (or Update) Skype Extras Manager.



Finish the installation. Extras should be available in your Skype Tools menu after this. Now you can find Skyecandy in the Community section of Skype Extras and click the Green Play button to install Skyecandy.

• Can i use Skyecandy on a Mac?

You can use Skyecandy on Intel-based Macs using Dual Boot, Parallels or any solution that allows you to have Windows on Macs. In time, we will make Skyecandy available natively on Macs.

• I made a mistake with my Skype name during registration. How do I correct this?

Login at www.skyecandy.com and go to All About Me section. Here, select More About Me tab and press the Edit button at the bottom of this tab. You see the Edit More About Me page. Change your Skype name here and click Submit.